FLY91 Introduces UPI Payments for Inflight Purchases
~ FLY91 is one of the few airlines in the world and the first Indian regional airline to provide the digital payment facility as part of its innovative digital-first initiative.
Panaji, May, 2025: FLY91, a pure play regional airline, has introduced UPI payments for inflight purchases, including hot meals and beverages, which can be pre-booked right until the time of boarding, becoming the first regional airline in India and very few in the world to offer this convenience.
FLY91's consistent digital-first approach and focus on innovation aims to redefine passenger experience with its focus on ease, choice and digital excellence, as well as providing passengers the experience of a warm meal, snacks, beverages and other services in flight. Offering hot meals on board, especially on short-duration sectors, is rare and upgrades passengers' inflight experience.
In most airlines, meals must be booked while purchasing the ticket or paid for in cash. In contrast, FLY91 allows passengers to pre-book their meal right up until they board the flight. Passengers can pre-book or purchase their meals at multiple touchpoints on the day of travel. They can scan a QR code placed at check-in counters, boarding gates or in the seat-back pocket once inside the aircraft. Payments can be made seamlessly via UPI before door closure at departure. This move offers flexibility in payment options.
The introduction of UPI payments is just one example of how FLY91, a digital native airline, is leveraging innovation and technology for better efficiency and smoother customer experience, apart from auto check-in facilities, the use of fuel-efficient ATR aircraft, using bots instead of call centres for customer interaction, maintaining paperless offices, etc.
Manoj Chacko, MD and CEO of FLY91, said, “As a regional carrier, our focus has always been on enhancing the overall travel experience through practical innovation using an easy-to-use digital framework. Introducing UPI based digital payments on board is a step towards offering our passengers greater convenience, flexibility and warm meals too. FLY91's digital-first initiative reflects our commitment to a seamless and cashless journey, while continuing to deliver quality service—even on short-haul regional routes.”
As part of its onboard service, FLY91 offers a thoughtfully curated buy-on-board menu featuring a selection of ready-to-eat hot meals such as poha, upma, dal rice, biryani and noodles. Passengers can also enjoy hot beverages, including a variety of teas and coffees, as well as light snacks like masala and jalapeño-flavoured ragi chips served with cheese and mayo dip, assorted cashew nuts and almonds, and a pack of cookies in flavours such as choco almond, choco cashew and peanut butter. A range of juices is also available, including apple delight, tangy bimbli, mango, jamun and aam panna. All the offerings on the menu are reasonably priced.
Operational from March 2024, FLY91 currently connects Goa with Pune, Hyderabad, Sindhudurg, Jalgaon and Agatti (Lakshadweep) and operates its growing fleet of ATR 72-600 aircraft from its base at Manohar International Airport, Goa. With plans to connect over 50 cities across India over the next five years, FLY91 continues to focus on making regional flying seamless, efficient and customer-first.
About FLY91: FLY91 (Just Udo Aviation Private Limited) is a pure play regional airline headquartered in Goa, that strives to enhance air connectivity across tier 2 and tier 3 cities in India. Founded by industry veterans and backed by professional funding, FLY91 is committed to enhance last mile air connectivity and will connect over 50 cities across India in the next five years. As part of this plan, FLY91 will induct 30 aircraft into its fleet which will be based at multiple hubs across the country. This vision is reflected in its selection of ATR 72-600 aircraft, which is a robust & established choice for safe, efficient and sustainable operations for regional airlines globally. For more information, please refer to www.fly91.in.
For media queries: Anoushka Mukherjee | Communications Executive I Fifteen73 Media | M: +91 9674026034 E: anoushka@fifteen73media.com and media@fly91.in