Refusal and Limitation of Carriage and Special/Disability Assistance
1. Customer’s Responsibility
A solo travelling Customer should possess the capability to independently perform the following actions:
Check-in | Seating Arrangements | Auto Check-in | Boarding | Failure to Comply
1. Check-in
- 1.1. Alongside other relevant requirements of respective airports, a Customer will not be permitted to board a Fly91 flight without presenting a valid Itinerary or boarding pass (either in printed form or electronically on their mobile/tablet/computer), duly issued in accordance with the Conditions of Carriage.
- 1.2. All Customers, regardless of age (including Infants and Children), must provide an original valid identification document as outlined in Condition 5.1.2 during the check-in process.
- 1.3.
Bookings - Requirements | Personal Data
1. Requirements
- Specific Tariffs come with terms that restrict or exclude a Customer's ability to modify or cancel Bookings.
- The Customer holds the responsibility of ensuring that accurate contact details (such as a valid mobile number and email address) are furnished to Fly91 during Booking, either directly by the Customer or via the Customer's Travel Agent, for each destination in the Customer's Itinerary, including the appropriate country and area codes.
Tariff | Taxes, Fees, and Charges | Currency
1. Tariff
- 1.1. The Tariff is applicable for carriage solely between the airport at the departure point and the airport at the destination point, unless explicitly stated otherwise. It does not include ground transportation services between airports or between airports and urban terminals.
- 1.2. The Tariff to be paid by a Customer will be computed in compliance with Fly91’s prevailing Tariff at the time of payment for a Booking.
Bookings - General Provisions | Changes and Cancellations
1. General Provisions
- 1.1 The ‘Booking’ constitutes initial evidence of the contract of carriage (except in the case of On-Hold Booking) between Fly91 and the Customer named in the Booking according to Fly91’s database.
Conditions prevailing the Conditions of Carriage
- These Conditions of Carriage apply, except in cases where they conflict with Fly91 Tariffs or the applicable law.
Applicability
- These Conditions of Carriage are applicable exclusively to the departure and arrival points of a Flight Segment within India.
Interpretation
- The heading or title of every section within the Conditions of Carriage is provided for ease of reference and may be disregarded for the purpose of understanding.
- Any mentions of Civil Aviation Requirements (CARs) issued by the DGCA in this set of Conditions of Carriage shall pertain to the most current iteration of these CARs, inclusive of all pertinent revisions or reiterations, as appropriate.
Definitions
The definitions of the terms used within these Conditions of Carriage shall be as follows: